Frequently Asked Questions

Water Filter Optimization Process

How Does Hydroviv Optimize Water Filters For My Water?

Do Hydroviv Water Filters Use Reverse Osmosis (RO)?

Filtration Performance & Filtration Technology

Do Hydroviv Water Filters Remove GenX & Other PFAS?

Do Hydroviv Water Filters Remove Lead?

Do Hydroviv Water Filters Remove Chromium 6?

What Else Do Hydroviv Filters Remove?

Why Doesn’t Hydroviv Provide Blanket Lists of Contaminants/Percentages Removed?

Does Hydroviv Use Unproven/Unvalidated Filtration Media?

Has Hydroviv Been Featured In Publications That I've Heard Of?

User Reviews

Where Can I Find Real User Reviews?


How Easy Are Hydroviv Water Filters To Install?

Does Hydroviv Offer Installation Services In My Area?

I live In An Apartment. Do Hydroviv Water Filters Connect To My Faucet Or Damage My Plumbing?

Replacement Cartridges

How Long Do Hydroviv Water Filter Cartridges Last?

How Will I Know When It's Time To Replace The Cartridge?

How Long Does It Take To Replace A Cartridge?

Can I Sign Up To Have Replacement Filters Automatically Sent To Me When It's Time To Change The Cartridge?


Why Can't I Buy Hydroviv Water Filters At Big Box Stores or General Purpose Marketplaces?

What Are Lead Times?

Will I Get A Tracking Number

What Is Hydroviv's Return Policy?

Hydroviv's Team & Operations

Where Are Hydroviv Systems Built?

Does Hydroviv Really Have Scientists On Staff?

How Can I Contact Hydroviv?

How Do I Reach A Human?

I'm A Member Of The Media. How Do I Reach Someone?