We love hearing from you
Our Water Nerds are real people sitting at our offices in Washington DC, and we're waiting to hear from you! Here's how to reach us:
(Our Water Nerds answer emails nights/weekends)
Live Chat: M–F 10am–6pm ET
We operate Live Chat during most normal business hours.
Toll-Free Phone: (800) 676-9312
M–F: 10am-6pm ET
2944 Middlebrook Pike
Knoxville, TN 37921
If you are a company selling goods or services that will help improve our business, we want to hear from you! However, please reach out by email (firstname.lastname@example.org), with a summary of the offering, so the right person at Hydroviv can set up a time to talk to you without distraction. Our Water Nerds will not transfer calls to the company's owner or a specific department head without an appointment.
Unfortunately, our insurance and zoning do not currently allow us to accept walk-in traffic at our Washington, DC office/production facility. We're working toward a hybrid retail/production space for the near future though (shhh).